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FAQ

iTapeStore Q & A

Q: Which product has the best adhesive?

A: There is no best adhesive.  Every application is different. To determine the appropriate adhesive for your application, you must consider the variables for your unique situation.  Type of surface, exposure to sunlight, temperature, indoor vs outdoor use are examples of factors that will influence the decision on which adhesive to use. The adhesive you would use on a painted wood surface in a temperature controlled environment is different than the one you would use outside on metal.  Check out our product information guides (link) or reach out to our knowledgeable solutions specialist for guidance at [email protected]..


Q: Are you able to provide a Certificate of Conformance for the material I order?

A: Yes! iTapeStore.com offers a Certificate of Conformance for your material when requested at the time of purchase. Simply 'note a C of C is required' in your 'order comments' when checking out. This is a free service we provide for our customers.

Q: Are there additional price breaks offered at quantities higher than listed on your website?

A: Yes! iTapeStore.com can handle orders of all sizes, large or small. If your quantity is higher than our price brackets, contact us at [email protected] with the needed details and we will get back to you with our best pricing.

Q: I did not see the size or material I need so are you able to provide sizes and materials other than what is offered on your website?

A: Yes! iTapeStore.com can special order many materials not seen on our website direct from the manufacturer at the request of our customers. Also most materials found on iTapeStore.com can be customized to your needs with our expert laminating, slitting, laser and die cutting capabilities, which includes custom widths, lengths and shapes. Simply contact [email protected] with the product, the dimensions and the quantity if you do not see the size or material you need.

Q: Do you carry VELCRO(R) Brand products?

A: iTapeStore.com carries a range of VELCRO USA products including hook and loop, which is available with a choice of adhesives, without adhesive, in many widths, colors and thicknesses.  Hook and loop coins are available in stock and custom sizes. Also, we carry one wrap straps in many colors and widths by the strap or roll. Category Link Guide


We also carry popular molded products including best selling 3M(TM) Dual Lock(TM), the reclosable, mushroom head, snap fasteners that are available in various fastening strengths, colors and adhesive options. We can custom cut any of the reclosable fastener material we sell to suit your needs. We currently stock strips and coins of 3M(TM) Dual Lock(TM) in various sizes, if you do not see the size you need, just ask us at [email protected]! Category Link Guide

Q: My application requires a specific size and shape. Are you able to cut parts to drawing specifications?

A: Yes! iTapeStore.com will convert most of the material in our inventory per customer design and specifications with expert laminating, slitting, laser and die cutting. Just send us your dimensions, quantity and the products to [email protected] for pricing.

Q: What is hook and loop, and why do I need both of them?

A: If you look at a hook and loop fastener closely (known commonly by its most well known manufacturer VELCRO USA), you will see that there are two distinct parts. The hook side can be described as hard or scratchy and is a series of tiny hooks. The loop or soft/fuzzy side provides a place for the hooks to grab hold, giving you the closure you need. There are some possible exceptions, for example some people will only need hook if they are attaching to a loop-like fabric (ex. carpets, cubicle walls). Category Link Guide

Q: What do you mean by cycle-life?

A: Cycle life is the number of times you can engage and disengage the fastener before it loses over 50% of its original strength. The cycle life will vary depending on the quality and design of the fastener, as well as how you use it.

Q: What is the short answer for the difference between rubber and acrylic adhesive?

A: Generally: rubber adhesive sticks and reaches full strength quickly, lasts for a shorter time and is less expensive. Acrylic adhesive lasts much longer, provides a stronger bond, takes 24 hours or more to reach full strength, and is more expensive.

Q: What does "Kiss cut" mean?

A: Kiss cut means that the parts are die cut all the way through to the liner, but the liner is not cut. So if you have 250 coins, they end up in a roll with a continuous liner holding them together, as opposed to 250 individual pieces in a bag.

Q: What are Coins?

A: Coins, dots, circles all refer to the same idea: 3M(TM) Dual Lock(TM) or VELCRO(R) Brand Hook and Loop fasteners cut into a round shape. 3M(TM) Dual Lock(TM) Hook and Loop Coins Guide

Q: Mated vs. Single?

A: Mated refers to either Dual Lock or Hook and Loop engaged/fastened together. For example, if you have a mated strip of hook and loop, you have one piece of the hook and one piece of the loop pressed together. Single is just one side of the hook or loop, or one piece of Dual Lock without the matching piece to complete the fastening. Purchasing this way makes it easier to apply each side separately.

Q: What is a pressure sensitive adhesive?

A: A pressure sensitive adhesive is an adhesive the requires some sort of force, whether a hand, or a roller, to activate the adhesive.



Conversion Chart

Feet to yards Divide number of feet by 3 1 yard = 3 feet
Inches to yards Divide number of inches by 36 1 yard = 36 inches
Inches to feet Divide number of inches by 12 1 foot = 12 inches